Shipping Costs
- Orders Under £80: A flat shipping fee of £4 applies.
- Orders Over £80: Enjoy free shipping on all orders over £80.
Shipping Time
- Your order will typically arrive within 5-14 business days, depending on your location.
Order Tracking
- Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your package’s journey on our Order Tracking page.
Delivery Issues
- If you encounter any issues with your delivery, such as delays or a missing package, please contact us at support@jivanijewelry.co.uk. We’re here to assist you and ensure your jewelry arrives safely.
Additional Information
Delivery Address: Please ensure that your delivery address is correct at the time of purchase. We cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Packaging: All of our jewelry is carefully packaged to ensure it arrives in perfect condition. If your package arrives damaged, please contact us immediately.